Our Ethos

At Crystallise we seek to clarify decision-making from biomedical evidence. Whether you are a pharmaceutical executive, healthcare manager or an actuary, we deliver high quality, competitively priced biomedical evidence syntheses, analyses and models – quickly, reliably and efficiently.

Our Vision

Crystallising medical evidence to improve decision making.

Our Mission

To make the synthesis and analysis of biomedical evidence more efficient, objective and reliable.

Our Values

These are the values which drive our business strategy.

• Inclusiveness: Opportunities are provided according to ability and not background. We play to people’s strengths and recognise that diversity in the team and a cooperative culture makes us more than the sum of our parts.
• Social responsibility: The company should serve a social purpose as well as a commercial one. We should maximise the common good we can provide and minimise any harms from our activities. We should value and nurture our clients and team members.
• Innovation: We should take risks to explore new ways of working to keep improving quality and efficiency.
• Integrity: We should endeavour to act responsibly, honourably, fairly, conscientiously and justly – not just legally – in all our actions.
• Reliability: Delivering what we said we would – when we said we would.

Our Ethical Principles

At Crystallise, we are committed to conducting research that not only meets the highest standards of quality and integrity but also contributes meaningfully to the public good. As a trusted partner to organisations in the pharmaceuticals, healthcare, and insurance sectors, we recognise the profound impact our work can have on individuals, communities, and society as a whole.

Our ethical principles are the foundation of everything we do. They guide our decisions, shape our relationships with clients and stakeholders, and ensure that our work aligns with our core values of honesty, transparency, and responsibility. ; they evolve as we learn from our experiences, engage with emerging challenges, and respond to the changing needs of the world around us.

By adhering to these principles, we aim to build trust, foster collaboration, and deliver research that drives positive change.

1. Integrity
   We will never falsify, ignore or misrepresent evidence to suit a predetermined outcome. Our research must reflect an honest and objective assessment of the data according to the aims of a project regardless of external pressures or our personal biases. [See ‘Integrity’ in our company values]
2. Social and Public Good Consideration
   We recognise the potential impact of our work on public health, financial security, and policy. We will consider the broader societal implications of our actions and decisions. [See ‘Social responsibility’ in our company values]
3. Avoiding Conflicts of Interest
   We will declare and manage any potential conflicts of interest through transparent disclosure, recusal, or independent oversight to ensure the impartiality of our work. [See ‘Integrity’ in our company values]
4. Probity
   We will manage finances honestly and fairly ensuring compliance with UK financial regulations, including anti-bribery laws and best practices. [See ‘Integrity’ in our company values]
5. Honesty
   We will be clear about our limitations and will only commit to deliverables and timelines that we can achieve without compromising quality or integrity. [See ‘Integrity’ and ‘Reliability’ in our company values]
6. Scientific and Methodological Rigour
   We use the most rigorous methodologies appropriate to the task and resources available. This will ensure that our work is robust, reproducible, and free from undue influence.
7. Transparency and Disclosure
   We will clearly disclose to the client our methodologies, assumptions, and limitations in all reports and models. If uncertainty exists, it will be explicitly stated rather than concealed. [See ‘Integrity’ in our company values]
8. Respect for Privacy and Confidentiality
   We will protect confidential information, including personally identifiable and commercially sensitive data, and ensure ethical sourcing and handling of all data in compliance with GDPR and other relevant regulations.
9. Accountability and Professionalism
   Each member of our team is accountable for maintaining ethical standards. If concerns arise about ethical breaches, they should be raised and addressed within the company.
10. Justice
    We will seek to be just in our actions, acting fairly with clients and our employees. We are committed to fostering diversity, equity, and inclusion in our workplace and in the outcomes of our research, ensuring that our work benefits all segments of society. [See ‘Integrity’ in our company values]
11. Environmental Responsibility:
    We will strive to minimise the environmental impact of our operations and encourage sustainable practices in our research processes.
12. Commitment to Continuous Ethical Reflection
    Ethical dilemmas are rarely clear-cut. We will foster a culture of open discussion on ethical challenges and continually refine our approach based on evolving best practices and real-world experience.